Further Help and Contacts

For General Advice


Contact number: 0800 678 1602

Tackling the issues of loneliness and isolation to improve wellbeing. We know that growing older doesn’t come with a manual. That’s why we provide free information and advice to help you on topics as diverse as claiming benefits to care homes 

Care Direct

Contact Number: 0345 155 1007

They can provide advice and support working with adults in Devon for whom activities of daily living (because of illness, older age, or a disability) can be difficult. They can also support people who have sensory difficulties such as hearing or sight loss.  The aim is to help people to live as independently as possible, for as long as possible. They are able to support with getting a personal pendant alarm.

Devon and Somerset Fire and Rescue Service 

Contact number: 01392 872200

Website: https://www.dsfire.gov.uk/

They can carry out Fire Home Safety Check. Advice on fire safety, making an escape plan, fire safety equipment and what to do in the event of a fire. They also provide fire safety advice for people with sight, vision or hearing difficulties. Advice for disabled people and carers.

Independent Living Centre

Contact 01392 380181 or ilc-exeter@devon.gov.uk

Website: https://www.independentlivingcentre.org.uk/ Twitter: @ILCDevon Facebook: @DevonILC

A Devon NHS and Devon County Council funded Equipment and technology centre based in Newton Abbot, offering free, impartial equipment and technology advice, information and assessments. Contact for advice and information or to book an appointment to visit the centre where one of their specialist NHS therapists can assess your needs and demonstrate equipment and technology for daily living and mobility. 

Local Mobility Shops


Pinpoint Devon 

Website: https://www.pinpointdevon.co.uk/ 

Providing health and support information for living well and staying safe. They have a directory of community services across Devon. 

Torbay and South Devon NHS Public Website
Website: Healthy ageing and frailty - Torbay and South Devon NHS Foundation Trust 

Healthy ageing and frailty information for a range of support to help you stay healthy and independent throughout life. 

Plymouth Online Directory

Contact Number: 01752 668000

Website: Plymouth Online Directory - Plymouth Online Directory

A community-based directory with a focus on health, social and wellbeing services in Plymouth. 

For personal alarm pendant:

Across Devon: The Independent Living Centre (details above) can provide advice and information around personal pendant alarms.

Website: https://www.independentlivingcentre.org.uk/local-suppliers/

East Devon: Home Safeguard Alarm Services.

Telephone: 0330 678 2381  Website: About Home Safeguard - East Devon

Exeter: Home Call Alarms.

Telephone: 01392 682349  Website: Home Call alarm service - Exeter City Council

Middevon: Lifeline Alarms.

Telephone: 01884 255255  Website: Lifeline alarms - MIDDEVN.GOV.UK

South Devon (Dartmoor National Park, Newton Abbot, Teignmouth and Dawlish): Teign Housing

Telephone: 01626 355135 Website: Lifeline Alarms - Teign Housing

Plymouth: Plymouth City Council.

Telephone: 01752 668000  Website: Personal alarms, security systems and keysafes - Plymouth Online Directory

Or for further assessment if you are struggling to manage around your home

Contact your Local Community Rehabilitation Team

Axminster: 01297 630435

Crediton: 01363 777561

Exeter Central and East: 01392 465666

Exeter South and West: 01392 908616

Exmouth, Budleigh & Woodbury: 01395 282021

Honiton, Ottery St Mary and Cranbrook: 01404 540549

Okehampton: 01837 658029

Seaton Rehab: 01297 626740

Sidmouth: 01395 519909

Tiverton: 01884 235492

Torbay and South Devon: Customer Service Centre for Falls, Mobility and Home Assessments 01803 219700 

North Devon and Torridge: Please contact your GP for referral

Plymouth: Please contact your GP for referral

If you are unsure which team to contact, please contact the one closest to your GP. 

Alternatively, you can contact your GP surgery and ask to be referred for an assessment.

Keeping Active

Active Devon

Website: https://www.activedevon.org/

They work together with communities and partners, to connect, advocate and enable people to move more

Chartered Society of Physiotherapists

Six exercises for staying steady.

Website: https://www.csp.org.uk/publications/get-go-guide-supplement-six-exercises-staying-steady

Royal Osteoporosis Society

Contact number: 0808 800 0035

Website: Royal Osteoporosis Society | Exercise and physical activity for osteoporosis (theros.org.uk)

For information on osteoporosis and suitable exercises 

Other Useful Links


Contact number: 0303 123 9999

One of the UK’s leading sight loss charities and the largest community of blind and partially sighted people. We recognise everyone’s unique experience of sight loss and offer help and support for blind and partially sighted people – this can be anything from practical and emotional support, campaigning for more accessible transport, reading services and the products we offer in our online shop. 


Contact number: 0800 2982654 or 01392 908139 

A Devon County Council funded initiative that helps people lose 
weight, stop smoking, reduce alcohol intake and become more 

One You Plymouth

Contact Number: 01752 437177 

Website: One You Plymouth | Become a healthier you

Providing lifestyle advice for people who live in Plymouth